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How to whitelist our emails 📩

Sometimes emails end up in a dark & scary place called junk mail, which means you might miss out on valuable content & personalised fitness tips 😭

Here's a tutorial on how to whitelist our emails, so you don't miss out

Mac OS X Mail: How to whitelist our emails

Step 1: Open Mail
Step 2: Select Mail | Preferences in the top menu bar
Step 3: Click the Rules tab
Step 4: Click Add Rule
Step 5: Make sure the criteria reads If any of the following conditions are met and set these 2 conditions: "From contains @trainnfitness.com" and "From contains Trainn App"
Step 6: In the Perform the following actions section set the two fields to Move Message and All Inboxes

All of your emails from us will now be whitelisted, which means they won't end up in junk mail 🥳

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Trainn App
Mac: Whitelist emails
Windows: Whitelist emails

Outlook mail: How to whitelist our emails

Step 1: Click the settings icon in the top right corner and select Settings
Step 2: Navigate to the tab Filtered and Blocked Addresses
Step 3: Select Create a new filter and enter Trainn App
Step 4: Click Create filter to approve and mark Never send to spam

All of your emails from us will now be whitelisted, which means they won't end up in junk mail 🥳

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